Jeff Heyman on November 12, 2015

Three Things Providers Want from Health Plan Provider Portals

How many times do you check your email each day? I know, trick question, right? You’re probably thinking is “continuously” a choice? And when you check your email, how many different applications do you use? One? Two? Possibly even three?

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Stephen McVarnock on November 4, 2015

For IE Browser Users, The Times, They Are A-Changing

Back in August of 2014, Microsoft announced that as of January 12, 2016, they will only support certain versions of Internet Explorer (IE) on particular Microsoft Operating Systems. Microsoft’s decision to discontinue support for older IE browser versions is based on security and performance reasons. According to the IE blog, outdated browsers represent too great a security challenge to keep updated and modern browsers run faster than their legacy counterparts.

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Shane Curd on October 28, 2015

Innovation and Partnership Encouraged at Health 2.0 Fall Conference

Hard to believe it’s already been three weeks since I was in Silicon Valley to attend the US-based Fall Health 2.0 Conference.   For those of you unfamiliar with the Health 2.0 Conferences, they were founded 9 years ago as a result of a chance meeting between the like-minded Indu Subaiya, an MBA and MD, and Matthew Holt, founder of The Health Care Blog, the web’s premier blog on the pairing of Web 2.0 technologies and digital health.  Since the first Health 2.0 Conference in 2006, it has blossomed into an international series of conferences and developer competitions designed to showcase and drive the advancement of new healthcare technologies. 

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Dorit Kagy Baxter on October 22, 2015

Three Keys for Success in Today's Payer Market Highlighted at Forum

Last week I had the pleasure of attending my very first NaviNet Customer Forum. The forum, NaviNet’s 13th, was held over two and a half days in Boston and is designed to bring together today’s leading industry thought leaders, our top health plan customers, providers and clinical staff who use NaviNet’s applications, and healthcare ecosystem partners to address top industry issues and trends. This year we were excited to welcome over 20 health plans. We also enjoyed insights from industry thought leaders that included Dr. Anthony Coletta of Tandigm Health, John Moore of Chilmark Research, Daniel Hilferty of Independence Blue Cross, and Aneesh Chopra, the first and former Chief Technology Officer of the United States.

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Frank Ingari on August 3, 2015

Medicare Advantage and the Mergers

The popular press says that scale, cost synergies and technology leverage are the three main drivers of the insurance merger waveand of course all three are crucial.

But there is something else going on.  Below the surface, market share and strategic competency in Medicare Advantage (MA) may be equally significant.  Aetna seeks Humana, which is a force in MA.  Anthem pursues Cigna in part to get Healthspring, another MA powerhouse. 

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Kimberly Cormier on June 30, 2015

The Impact of Narrow Network Plans on Consumers and Providers

Author: Kimberly Cormier, Director of Product Marketing, NaviNet, Inc.

The use of narrow provider networks in health insurance plans has proliferated as a cost containment measure by payers, driven by the passage of the Affordable Care Act (ACA) and rapid adoption by cost-conscious consumers. The challenge with the explosion of these narrow network offerings is that it has not kept pace with the ability for providers and consumers to access rich information around these health plans. This has ­led to increased legislative scrutiny and regulatory hurdles. The ability for providers and consumers to access up-to-date, plan-specific information would greatly improve accessibility, transparency, and ultimately, customer satisfaction.           

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Frank Ingari on June 18, 2015

Don’t Drown the Doctor! Tame the Torrent of Population Health Alerts

At the core of Dr. Robert Wachter’s brilliant The Digital Doctor (McGraw Hill, 2015) is the near death of a boy who receives a 38 1/2-fold overdose as a result of an EMR alert that is “a model of bad design.” The book describes a world-class acute care facility infested with alerts, alarms, and notifications designed by multiple device and software manufacturers, each seeming to imagine that their device would be the only one in the hospital and generally willing to “over-alarm.” 


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Laura Davey McCaughey on June 5, 2015

AHIP Institute Day 2 Highlights

Author: Laura McCaughey, Senior Director,Corporate Marketing​, NaviNet, Inc.

Day 2 at AHIP Institute 2015

At breakfast again this morning for “Innovative Data Modeling of Real-Time Clinical Data To Improve Quality and Care Measures. Somesh Nigam, PhD, SVP and Chief Informatics Officer, Independence Blue Cross, is on the agenda a second time! Then, a couple more press meetings with Frank Ingari before “Persona-Based Population Health Analytics” with panelists Jay Rajda, MD, Medical Director, Aetna Innovation Labs, and Bob Gladden, Vice President, Center for Analytics, CareSource.  

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Laura Davey McCaughey on June 4, 2015

From Boston to the Music City: Day 1 at AHIP Institute 2015

Author: Laura McCaughey, Senior Director,Corporate Marketing​, NaviNet, Inc.

Day 1 at AHIP Institute 2015


Now that AHIP Institute 2015 is in full swing, let the sessions begin! I will be there to get a front-row breakfast table today to see Jay Eisenstock, Senior Director, Provider eSolutions, Aetna, and others for the “Collaborating to Take Costs Out of the Business of Healthcare” panel. They will share real-life examples of collaborative projects that are advancing the efficiency of their own operations, improving provider relations, and reducing healthcare system costs.

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Laura Davey McCaughey on June 2, 2015

Collaboration: AHIP Institute 2015 Has It Right

Author: Laura McCaughey, Senior Director,Corporate Marketing​, NaviNet, Inc.


Dateline June 2! En route to Nashville for AHIP Institute 2015! I believe that there are two types of travelers. Those who pack three days ahead of their departure date and arrive at the airport two hours before flight time…and those who area deciding what to toss in a suitcase at 6:50 a.m. for an 8:10 a.m. flight. Which are you? (I believe the latter style makes the journey much more exciting. What do you think? Let us know by leaving a comment below.

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