Patty Dickerson on March 24, 2016

Hyperportalosis Epidemic Afflicting Patients and Providers

In reading over several recaps from HIMSS16, I was completely surprised that interoperability was at the top of the “hot” topics list. Just kidding. In truth, I would have been really surprised if it hadn’t made the list, especially since day one of the conference kicked off with the announcement of an industry-wide pledge for interoperability. Besides interoperability, there was another buzz word, somewhat related to interoperability, that caught my eye: Hyperportalosis.

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Jocelyn Keegan on December 8, 2015

2016 Interoperability Standards Advisory Should Link Administrative and Clinical Standards

During this period of continual change, and with the increasing pressure to realize Meaningful Use investments, the Office of the National Coordinator’s (ONC) proposed 2016 Interoperability Standards Advisory (ISA) is positioned to prepare all of us to better support the many transitions underway in the healthcare industry.  If you are not familiar with ISA, it represents just a small portion of the great work coming out of the ONC’s Health IT Standards Committee.

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Frank Ingari on November 17, 2015

Do Classic Consumer Internet Strategies Apply to Health Care?

For years, entrepreneurs have tried to apply the same consumer Internet strategies that worked for Amazon, Google, and Uber in retail, entertainment, and transportation to revolutionize health care.  Shouldn’t we be at a tipping point by now?  Unfortunately, we’re not.

One reason for this is that entre
preneurial innovations have been so narrowly focused on self-directed activities which are largely disconnected from traditional health care.  When patients are ill, they receive clinical care as part of their relationship with credentialed providers, who also prescribe their pharmaceuticals.  But in these relationships patients typically lack control of the search, selection, and purchase of the services and supplies.

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Jeff Heyman on November 12, 2015

Three Things Providers Want from Health Plan Provider Portals

How many times do you check your email each day? I know, trick question, right? You’re probably thinking is “continuously” a choice? And when you check your email, how many different applications do you use? One? Two? Possibly even three?

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Stephen McVarnock on November 4, 2015

For IE Browser Users, The Times, They Are A-Changing

Back in August of 2014, Microsoft announced that as of January 12, 2016, they will only support certain versions of Internet Explorer (IE) on particular Microsoft Operating Systems. Microsoft’s decision to discontinue support for older IE browser versions is based on security and performance reasons. According to the IE blog, outdated browsers represent too great a security challenge to keep updated and modern browsers run faster than their legacy counterparts.

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Kimberly Cormier on June 30, 2015

The Impact of Narrow Network Plans on Consumers and Providers

Author: Kimberly Cormier, Director of Product Marketing, NaviNet, Inc.

The use of narrow provider networks in health insurance plans has proliferated as a cost containment measure by payers, driven by the passage of the Affordable Care Act (ACA) and rapid adoption by cost-conscious consumers. The challenge with the explosion of these narrow network offerings is that it has not kept pace with the ability for providers and consumers to access rich information around these health plans. This has ­led to increased legislative scrutiny and regulatory hurdles. The ability for providers and consumers to access up-to-date, plan-specific information would greatly improve accessibility, transparency, and ultimately, customer satisfaction.           

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Frank Ingari on June 18, 2015

Don’t Drown the Doctor! Tame the Torrent of Population Health Alerts

At the core of Dr. Robert Wachter’s brilliant The Digital Doctor (McGraw Hill, 2015) is the near death of a boy who receives a 38 1/2-fold overdose as a result of an EMR alert that is “a model of bad design.” The book describes a world-class acute care facility infested with alerts, alarms, and notifications designed by multiple device and software manufacturers, each seeming to imagine that their device would be the only one in the hospital and generally willing to “over-alarm.” 


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Laura Davey McCaughey on June 5, 2015

AHIP Institute Day 2 Highlights

Author: Laura McCaughey, Senior Director,Corporate Marketing​, NaviNet, Inc.

Day 2 at AHIP Institute 2015

At breakfast again this morning for “Innovative Data Modeling of Real-Time Clinical Data To Improve Quality and Care Measures. Somesh Nigam, PhD, SVP and Chief Informatics Officer, Independence Blue Cross, is on the agenda a second time! Then, a couple more press meetings with Frank Ingari before “Persona-Based Population Health Analytics” with panelists Jay Rajda, MD, Medical Director, Aetna Innovation Labs, and Bob Gladden, Vice President, Center for Analytics, CareSource.  

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Laura Davey McCaughey on June 4, 2015

From Boston to the Music City: Day 1 at AHIP Institute 2015

Author: Laura McCaughey, Senior Director,Corporate Marketing​, NaviNet, Inc.

Day 1 at AHIP Institute 2015


Now that AHIP Institute 2015 is in full swing, let the sessions begin! I will be there to get a front-row breakfast table today to see Jay Eisenstock, Senior Director, Provider eSolutions, Aetna, and others for the “Collaborating to Take Costs Out of the Business of Healthcare” panel. They will share real-life examples of collaborative projects that are advancing the efficiency of their own operations, improving provider relations, and reducing healthcare system costs.

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Laura Davey McCaughey on June 2, 2015

Collaboration: AHIP Institute 2015 Has It Right

Author: Laura McCaughey, Senior Director,Corporate Marketing​, NaviNet, Inc.


Dateline June 2! En route to Nashville for AHIP Institute 2015! I believe that there are two types of travelers. Those who pack three days ahead of their departure date and arrive at the airport two hours before flight time…and those who area deciding what to toss in a suitcase at 6:50 a.m. for an 8:10 a.m. flight. Which are you? (I believe the latter style makes the journey much more exciting. What do you think? Let us know by leaving a comment below.

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